LEGAL INFORMATION
Privacy policy
How Tao Sense processes the data you entrust to us through forms, orders and browsing. Last updated: 3 November 2026. This English translation is provided for information only; in case of discrepancy, the French version prevails.
Data controller
Tao Sense, SASU, 14 boulevard Jean-Jaurès, 92100 Boulogne-Billancourt, France. For any question or request about your data: the form on the Contact page.
Data collected
— Forms (contact, quick question, call-back request, assessment): surname, first name, email address, telephone, organisation, content of the message.
— Newsletter: email address and consent.
— Shop orders: identity, contact details, billing, products purchased. Card details are processed directly by the payment provider.
— Browsing: technical data and, with your consent, audience measurement (see the cookie policy).
The forms are protected by an anti-spam filter that may analyse the IP address and the content of submissions in order to block automated messages.
Purposes and legal bases
— Replying to your requests and preparing a quotation: pre-contractual measures and Tao Sense's legitimate interest.
— Performing services and orders, invoicing: performance of the contract and legal obligations.
— Sending the newsletter: your consent, which you can withdraw at any time via the unsubscribe link.
— Securing the site and fighting spam: legitimate interest.
— Measuring audience: your consent.
Recipients and processors
The data is intended for Tao Sense. It is hosted and processed on its behalf by Wix (site hosting, forms, emails, shop) and by the payment provider. It is neither sold nor rented.
Some processors may process data outside the European Union; these transfers are covered by an adequacy decision of the European Commission or by standard contractual clauses.
Retention periods
— Contact requests not followed up: three years from the last exchange.
— Clients: for the duration of the contractual relationship, then five years (limitation period); accounting records ten years.
— Newsletter: until you unsubscribe.
— Audience measurement cookies: thirteen months at most.
Your rights
You have the rights of access, rectification, erasure, restriction, objection and portability, as well as the right to give instructions about what happens to your data after your death. You can exercise them through the contact form; you will receive a reply within one month.
You can lodge a complaint with the CNIL, the French data protection authority (www.cnil.fr). French residents can also register free of charge on the Bloctel telephone marketing opt-out list (www.bloctel.gouv.fr).